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Technology, Technologists and Customers

Henry Ford famously said if he asked people what they wanted, they would have asked for faster horses.  And there’s a lot of truth to his statement. If you ask potential customers what they want next, they’ll give you an answer. And when you show them the prototype, they won’t like it.  Their intentions are […]

The Power of Surprise

There’s disagreement on what is creative, innovative and disruptive. And there is no set of hard criteria to sort concepts into the three categories. Stepping back a bit, a lesser but still important sorting is an in-or-out categorization. Though not as good as discerning among the three, it is useful to decide if a new concept […]

The Additive Manufacturing Maturity Model

Additive Manufacturing (AM) is technology/product space with ever-increasing performance and an ever-increasing collection of products. There are many different physical principles used to add material and there are a range of part sizes that can be made ranging from micrometers to tens of meters.  And there is an ever-increasing collection of materials that can be […]

Learn in small batches, rinse and repeat.

When the work is new, it can’t be defined and managed like work that has been done before. Sometimes there’s a tendency to spend months to define the market, the detailed specification and the project timeline and release the package as a tidal wave that floods the organization with new work.  Instead, start with a high-level […]

Companies don’t innovate, people do.

Big companies hold tightly to what they have until they feel threatened by upstarts, and not before. They mobilize only when they see their sales figures dip below the threshold of tolerability, and no sooner. And if they’re the market leaders, they delay their mobilization through rationalization.  The dip is due to general economic slowdown […]

Working with uncertainty

Try – when you’re not sure what to do. Listen – when you want to learn. Build – when you want to put flesh on the bones of your idea. Think – when you want to make progress. Show a customer – when you want to know what your idea is really worth. Put it […]

Before you can make a million, you’ve got to make the first one.

With process improvement, the existing process is refined over time.  With innovation, the work is new. You can’t improve a process that does not yet exist.  Process creation, yes.  Process improvement, no. Standard work, where the sequence of process steps has proven successful, is a pillar of the manufacturing mindset.  In manufacturing, if you’re not […]

See differently to solve differently.

There are many definitions for creativity and innovation, but none add meaningfully to how the work is done. Though it’s clear why the work is important – creativity and innovation underpin corporate prosperity and longevity – it’s especially helpful to know how to do it. At the most basic level, creativity and innovation are about […]

Success – the Enemy of New Work

Success is the enemy of new work. Past success blocks new work out of fear it will jeopardize future success, and future success blocks new work out of fear future success will actually come to be. Either way you look at it, success gets in the way of doing new work. Success itself has no […]

Forecasting The Next Big Technology

When a hurricane is on the horizon, we are all glued to our TVs. We want to know where it track so we know we’ll be safe.  Will it track north and rumble over the top of us or will it track east and head out to sea?  This is not trivial. In one scenario we […]

Imagination

If you can’t imagine it, it can’t be done. But if it can’t be done, how can you imagine it? No one is buying a product like the one you imagined. There’s no market. No one can buy an imaginative product that doesn’t yet exist. There may be a market. Imagine things are good, just […]

Mike Shipulski Mike Shipulski
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