Archive for September, 2024
Effectiveness Before Efficiency
Efficient – How do we do more projects with fewer people?
Effective – Let’s choose the right project.
Would you rather do more projects that miss the mark or fewer that excite the customer?
Efficient – How do we finish the project faster?
Effective – Let’s fully staff the project.
Would you rather burn out the project team or deliver on what the customer wants?
Efficient – How do we reduce product cost by 5%?
Effective – Let’s make customers’ lives easier.
Would you rather reduce the cost or delight the customer?
Efficient – How can we go faster?
Effective – Let’s get it right.
Would you rather go fast and break things or get it right for the customer?
Efficient – How many projects can we run in parallel?
Effective – Let’s fully staff the most important projects.
Would you rather get halfway through four projects or complete two?
Efficient – How do we make progress on as many tasks as possible?
Effective – Let’s work on the critical path.
Would you rather work on things that don’t matter or nail the things that do?
Efficient – How can we complete the most tasks?
Effective – Let’s work on the hardest thing first.
Would you rather learn the whole thing won’t work before or after you waste time on the irrelevant?
If there’s a choice between efficiency and effectiveness, I choose effectiveness.
Image credit — Antarctica Bound
When in doubt, start.
At the start, it’s impossible to know the right thing to do, other than the right thing is to start.
If you think you should have started, but have not, the only thing in the way is you.
If you want to start, get out of your own way, and start.
And even if you’re not in the way, there’s no harm in declaring you ARE in the way and starting.
If you’re afraid, be afraid. And start.
If you’re not afraid, don’t be afraid. And start.
If you can’t choose among the options, all options are equally good. Choose one, and start.
If you’re worried the first thing won’t work, stop worrying, start starting, and find out.
Before starting, you don’t have to know the second thing to do. You only have to choose the first thing to do.
The first thing you do will not be perfect, but that’s the only path to the second thing that’s a little less not perfect.
The second thing is defined by the outcome of the first. Start the first to inform the second.
If you don’t have the bandwidth to start a good project, stop a bad one. Then, start.
If you stop more you can start more.
Starting small is a great way to start. And if you can’t do that, start smaller.
If you don’t start, you can never finish. That’s why starting is so important.
In the end, starting starts with starting. This is The Way.
Image credit — Claudio Marinangeli
How To Elevate The Work
If you want people to work together, give them a reason. Tell them why it’s important to the company and their careers.
If you want people to change things, change how they interact. Eliminate leaders from some, or all, of the meetings. Demand they set the approach. Give them control over their destiny. Make them accountable to themselves. Give them what they ask for.
If you want to create a community, let something bad happen. The right people will step up and the experts will band together around the common cause. And after they put the train back on the track, they’ll be ready and willing for a larger challenge.
If you want the team to make progress, make it easy for them to make progress. Stop the lesser projects so they can focus. Cancel meetings so they can focus. Give them clear guidance so they can focus on the right work. Give them the tools, time, training, and a teacher. Ask them how to make their work easier and listen.
If you want the team to finish projects faster, ask them to focus on effectiveness at the expense of efficiency.
If you want the organization to be more flexible, create the causes and conditions for trust-based relationships to develop. When people work shoulder-to-shoulder on a difficult project trust is created. And for the remainder of their careers, they will help each other. They will help each other despite the formal organizational structure. They will help each other despite their formal commitments. They will help each other despite the official priorities.
If you want things to change, don’t try to change people. Move things out of the way so they can make it happen.
Image credit — frank carman
Universal Truths
When things don’t go as planned, recognize the Universe doesn’t care about your plan.
When the going gets tough, the Universe is telling you something. You just don’t know what it’s telling you.
When in doubt, do the next right thing. That’s how the Universe rolls.
If you don’t like how it’s going, change your situation or change your expectations. Those are the two options sanctioned by the Universe.
If something bad happens, don’t take it personally. The Universe doesn’t know your name.
If you catch yourself taking your plan seriously, don’t. The Universe frowns on seriousness.
Don’t spend time creating a grand plan. The Universe isn’t big on grand plans.
If your plan requires the tide to stay away, make a different one. The Universe never forgets to tell the tide to come in.
If you find yourself chasing the Idealized Future State, stop. The Universe has disdain for the ideal.
If something good happens, don’t take it personally. The Universe doesn’t know your name.
When you don’t know the answer, that’s the Universe telling you you may be onto something.
When you have all the right answers, that’s the Universe telling you you’re not asking the right questions.
Image credit — Giuseppe Donatiello