Shipulski On Design

Posts Tagged ‘All-you-can-eat syndrome’

Our New Normal is crazy.  Competitors are chewing voraciously on each other, so are suppliers and their customers; there is immense pressure to launch more products; and radical cost cutting is required just to stay in business.  It’s official, the engine is running at its rev limit.  The wick is turned up.  We’re running wide-open.

Your people are tired and stressed, but they won’t admit it openly.  They are too concerned about losing their jobs.  They know anyone looking for a job is hosed.  The consequences?  One word – FORECLOSURE.  They will do whatever it takes to keep their jobs.

We are not infinite capacity beings, so there are limits to “whatever it takes”.  Your people will not work 25 hours a day 8 days a week.  They may sit at their desk more than before, but I assure you they’re not getting more done.  They’re just sitting there more.  That’s all.  In fact, they’re spending most of their emotional energy trying to keep their heads down and trying to stay off the critical path.  There is likely more activity, but less progress.  Certainly there is more stress. This is not healthy or productive.

Most troubling is that our New Normal makes it impossible to say “no”.  New Normal is really code for “can’t say no to anything”.  Say no and you may lose your job.  So guess what?  No one says no. Read the rest of this entry »